Welcome to PURELY CRAFTED LLC! Before using our services or purchasing our products, please carefully read the following terms and policies. These terms apply to all transactions between you and us and are binding on all matters concerning your purchases, returns, and exchanges.

One-Time Sale Terms
All products purchased from PURELY CRAFTED LLC are one-time sales, meaning each transaction is limited to the purchase and payment of that specific product. After purchase, the goods will be processed and shipped immediately.

Return Policy
We are committed to ensuring your satisfaction with our products. If you are not satisfied with your purchase of the office chair, you can request a return within 30 days of receiving the goods. Please note the following details:
Unopened Products: You can receive a full refund if the product is unopened or unused.
Opened Products: Even if the product has been opened, you can still request a return within 30 days. Opened products must be in good condition, with their original packaging and all accompanying accessories. Refunds will be based on the actual condition of the product and may be subject to processing fees.

Return Process
Request a Return: Please contact our customer service team via email (john@purelycrafted.live) to submit your order information and return request.
Return Confirmation: We will contact you as soon as possible after receiving your request to confirm the return.
Return the Goods: Return the goods according to our instructions. We recommend using a trackable shipping method to ensure safe delivery.
Refund Processing: Once we receive the returned goods and confirm they meet our return criteria, we will process your refund within 7 business days.

Billing Terms
After you complete your purchase, an invoice will be generated based on the information you provide. Please ensure your billing information is accurate to avoid delays and errors. The purchase amount will be deducted from your payment method, and all transactions will be denominated in US dollars.

Disclaimer
PURELY CRAFTED LLC is not liable for delays or inability to reach an agreement due to force majeure events (such as natural disasters, war, riots, etc.).

Terms and Conditions Modification
We reserve the right to change, modify, or update this Terms and Conditions policy at any time. All changes will be posted on this page, and we recommend that you check it regularly for the latest information.

Thank you for choosing PURELY CRAFTED LLC! We look forward to providing you with excellent products and services.