Thank you for visiting PURELY CRAFTED LLC. We are committed to providing you with high-quality ergonomic office chairs and ensuring a smooth shipping experience. Below are our shipping terms, including information on domestic and international shipping:
- Shipping Scope
We offer domestic and international shipping services within the United States. Wherever you are, PURELY CRAFTED LLC is dedicated to delivering quality office chairs to you. - Domestic Shipping
Shipping Time: Standard shipping time within the United States is typically 5-7 business days. Specific arrival times may vary depending on the destination and order processing status.
Partner Courier Companies: We primarily use the following courier companies for domestic shipping:
UPS
FedEx
USPS
After your order is shipped, you will receive a confirmation email with a tracking number so you can track your shipment’s status at any time. - International Shipping
Shipping Time: International shipping time is typically 7-21 business days. Specific times may vary depending on the destination and customs processing.
Shipping Costs: International shipping costs will be calculated based on your address and the quantity and weight of the office chairs ordered. Accurate shipping cost information will be provided to you at checkout. 4. Customs and Import Duties
International orders may involve customs inspections and import duties. Any taxes or duties payable by you are the responsibility of the recipient. We recommend that you familiarize yourself with the relevant customs policies of your country before placing your order. - Order Processing Time
All orders will be processed within 1-2 business days after confirmation, after which they will be handed over to the courier company for shipment. Please note that processing time does not include shipping time. - Problem Solving
If you encounter any problems during transportation, including delays, damage, or loss of goods, please contact our customer support team promptly. We will do our best to resolve your issues and ensure your rights are protected. - Shipping Confirmation
Once your order has been shipped, we will send you a shipping confirmation via email, including tracking information. You can use this information to track your package status in real time.
Thank you for choosing PURELY CRAFTED LLC! Please feel free to contact us with any shipping-related questions; we are happy to assist you.
